Bulgaria publishes the withdrawal-button law
Published · Bulgaria
Bulgaria has published the law that brings the online withdrawal function into its national law. Our registry records it as Law: In force, applying from 24 September 2026.
What happened
Bulgaria has published its law on the online withdrawal function of Directive (EU) 2023/2673, Art. 11a CRD. According to our country registry, the new rule applies from 24 September 2026; the registry lists the law as Law: In force.
The legal reference, the penalties and the official sources are in the registry summary below.
The wording in the Bulgarian law
The law sets the Bulgarian wording of the withdrawal button, откажете се от договора тук
(wording in the law, pending our legal verification), and of the confirmation step, потвърждавам отказа
(wording in the law, pending our legal verification).
As long as the national wording is pending legal verification in our registry, the Clawzia widget shows the wording of the EU directive in Bulgarian, and the dashboard marks the country accordingly.
What online shops should check
Shops that sell online to consumers in Bulgaria should check that their website offers the withdrawal function with the wording, the separate confirmation step and an acknowledgement by email. Our page for Bulgaria explains it in Bulgarian.
This article summarises our registry for general information. It is not legal advice: ask a qualified lawyer about your obligations.
The facts in our registry
- Law
- In force
- Applies from
- 24 September 2026
- Button wording
откажете се от договора тук
(wording in the law, pending our legal verification)- Confirmation wording
потвърждавам отказа
(wording in the law, pending our legal verification)- Label status
- Label pending legal verification
Monitoring – label pending legal verification. Until a lawyer has verified the national wording, the widget shows the wording of the EU directive in your customers' language.
- Legal reference
Show details: Legal reference
Закон за изменение и допълнение на Закона за защита на потребителите (ЗЗП). Adopted by the 52nd National Assembly on 10.09.2026 and promulgated by Указ № 305 of 17.09.2026. Published in Държавен вестник бр. 87 of 24.09.2026 (lexalert header: 'ИЗВ. БРОЙ 87'). § 7 creates the new чл. 52а ЗЗП (withdrawal function, ал. 1-6).
Shortened summary from our research notes (in English).
- Penalties
Show details: Penalties
Breaches of чл. 52а, ал. 1-5 fall under чл. 206 ЗЗП, as amended by § 37 of the ДВ бр. 87/2026 law. Natural persons pay a fine of EUR 200-1,500. Sole traders and legal entities pay a property sanction of EUR 700-3,000, for each separate case ('за всеки отделен случай' in чл. 206).
Shortened summary from our research notes (in English).
- Last checked
- 25 September 2026
Sources
- Source 1: dv.parliament.bg (external link)
- Source 2: damtn.government.bg (external link)
- Source 3: mi.government.bg (external link)
- Source 4: niepotrebitelite.eu (external link)
- Source 5: bta.bg (external link)
- Source 6: bta.bg (external link)
- Source 7: trafficnews.bg (external link)
- Source 8: lexalert.bg (external link)
- Source 9: kik-info.com (external link)
- Source 10: forbesbulgaria.com (external link)
- Source 11: lexalert.bg (external link)
Button wording, dates and legal references on this site come from our country registry, which lists its sources and the date of the last check.