Installation
Install the withdrawal button on your shop
One line of code works on any shop where you can add a script to every page. Pick your platform for step-by-step instructions, or follow the general steps below.
Before you start
Create your shop in Clawzia
Sign up with your email address, create the shop, choose its country and default language and enter the email address that receives withdrawal notifications.
Allow your shop’s domains
Add every domain your shop runs on to the allowed domains, for example with and without www and the platform address of your shop. On other domains the widget only shows a link to the hosted form, with the EU directive’s wording in English.
Copy your code
Copy the code from the Install page of your dashboard (for the plugins, only the public key, which starts with pk_). The public key is not a secret.
The install code
Paste the code from your dashboard just before the closing </body> tag of every page, or install the plugin for your platform. The example shows a placeholder key; your personal code is in the dashboard.
<script src="https://clawzia.com/widget.js" data-shop="pk_YOUR_SHOP_KEY" defer></script>Your personal code with your shop key is in the dashboard after sign-up.
Step-by-step guides
Check the installation
Open your shop in a private window
The withdrawal link appears at the end of your footer, or as a floating button, depending on the position you chose in the dashboard.
Try it with the keyboard
Press Tab until the link is focused, then Enter: the two-step withdrawal form opens. Close it with Esc.
Check that the code is there once
View the page source and search for data-shop="pk_. The script tag should appear exactly once per page.
Send a test withdrawal
Send a withdrawal with your own email address and the order reference TEST. Check the confirmation email and its receipt link, then close the request in your dashboard.
If the link does not appear
If your site sends a Content Security Policy, allow https://clawzia.com in script-src and connect-src. Exclude widget.js from script combining, minifying and “delay JavaScript” features of optimisation plugins and CDNs.
Questions about the installation
Do I need a developer?
Usually not. If you can add code to your theme or use a plugin, you can install Clawzia yourself. If you prefer, our one-time setup service (€79) does it for you.
Does the widget slow down my shop?
The widget is small and loads with defer, after your page. It sets no cookies and loads nothing from third parties.
What about my cookie banner?
The widget sets no cookies and stores nothing in the browser. Make sure that your consent banner or an optimisation plugin does not delay or block it: otherwise the link does not appear for some visitors.
My shop has several languages. What do I do?
Add the page language to the script tag, for example data-lang="bg", or let the WordPress plugin do it. Without it, the widget uses the default language of your shop.
My platform is not listed.
Follow the guide for any website: most shop builders have a setting for custom code in the footer. If yours has none, contact us.